Give your feedback
We’re committed to providing excellent care. If you think a member of our staff has gone the extra mile, have a suggestion on how we can improve, or have had a bad experience with one of our services, we want to know.
We welcome and value your feedback about your experience of our care.
This gives us a chance to understand what is working well in our service and give colleagues credit for a job well done.
If we haven't met the high standards we set for ourselves, having an understanding of what could have been done better gives us the chance to put things right, learn from the experience and make sure we do better for our patients.
Find out more
- Visit the Sussex Partnership website to find out more about how the Trust handles patient feedback (opens in new browser tab)
- Visit the Berkshire Healthcare website to find out more about how the Trust handles your patient feedback (opens in new browser tab)
Tell your local Op COURAGE team
There are several ways you can share your experiences directly with your local Op COURAGE team:
Berkshire, Buckinghamshire, Hampshire, Oxfordshire and the Isle of Wight
- Complete this short Family and Friends survey View - CommunityTrusts - iWantGreatCare (Please enter code: 2235 for Op COURAGE)
- Write to firstname.lastname@example.org
Kent, Surrey and Sussex
Patient Advice and Liaison Service (PALS)
The NHS Patient Advice and Liaison Service (PALS) is here to help answer your queries and concerns about your care and treatment, and make a formal complaint if you wish, all in total confidence.
Op COURAGE in Berkshire, Buckinghamshire, Hampshire, Oxfordshire and the Isle of Wight
Contact the PALS team at Berkshire Healthcare NHS Foundation Trust
Call 0118 960 5027
Op COURAGE in Kent, Surrey and Sussex
Contact the PALS team at Sussex Partnership NHS Foundation Trust
Call 0300 304 2198